Capture correspondence details from all systems
Capture correspondence details from all systems
Our solution offers a central system capturing correspondence from all clinical systems and delivering documents in preferred format, working off patient Hospital Number common across all the Trusts clinical systems.
The system fully integrates with the following:
The web portal allows patients to view letters online, and they can choose to be notified by email when new correspondence becomes available.
All supporting literature and documents are presented on the web rather than being physically printed.
When a letter needs to be sent, our solution can capture the patient’s correspondence preferences from your clinical system to ensure the preferred NHS AIS (accessibility information standard) format is selected.
Accessibility features of the web portal include:
Text to audio conversion, with MP3 file sent via email to recipient
Email delivery with body content in ‘easy read’ structure
Elect to receive correspondence in a large font to aid readability
Printed correspondence can be printed on yellow paper for people with learning disabilities or visual impairment
Commit to a sustainable future
As you can see, implementing a hybrid mail - and in particular a digital mail - solution can have a huge impact on an organisation’s sustainability goals, amongst many other benefits.
We are committing to a sustainable future by making four main pledges.
See our sustainability page to learn more about our environmental values and our CO2 offsetting plan.
More reading…
